Terms of service

You are permitted to use our website only for lawful purposes and in strict accordance with these Terms of Service. You agree not to use the website in any way that violates any applicable law or regulation, or in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of it.

Permitted Website Uses

You may use our website to browse products, make legitimate purchases, create and manage your account, contact customer service, and engage in other activities that align with the intended purpose of the website. We expect users to respect this purpose in their interactions.

Prohibited Activities and Behaviors

The following activities are strictly prohibited and may result in immediate termination of your access to the website and possible legal action:

• Unauthorized System Access: Attempting to gain unauthorized access to any portion of the website, other user accounts, or connected systems, including through hacking or password mining
• Malicious Software Distribution: Transmitting viruses, malware, Trojan horses, worms, spyware, or any other harmful code
• Data Collection and Harvesting: Collecting personally identifiable information of other users without their explicit consent
• Automated System Usage: Using bots, spiders, or scrapers to access the website without our prior written permission
• Identity Misrepresentation: Impersonating any person or entity, or misrepresenting your affiliation with one
• Service Interference: Spamming, flooding, or otherwise restricting other users' enjoyment of the website
• Illegal Activities: Using the website for fraud, money laundering, or any other unlawful purpose

We strive to ensure that all product descriptions, images, specifications, and pricing information are accurate, complete, and up-to-date. However, we do not guarantee that all content is error-free, and we reserve the right to correct inaccuracies at any time without prior notice. Product images are illustrative and may not always reflect the exact appearance of the product.

International Manufacturing & Sourcing

Our products are designed and manufactured at our facilities in Dongguan, Guangdong Province, China, and are exported internationally to fulfill orders placed by customers in the United States and other regions. Minor variations in packaging, labeling, or accessory items may occur due to international sourcing and are not considered defects.

Pricing Information and Corrections

If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to refuse or cancel orders placed for that product, even if confirmed and paid. We will notify you and provide options, which may include cancellation or proceeding at the correct price.

Product Availability and Stock

Product availability is subject to change without notice. We may limit quantities purchased per customer, per household, or per order. If a product becomes unavailable after your order is placed, we will notify you promptly and offer alternatives or a full refund.

When you place an order, you are making an offer to purchase the selected products at the stated prices and terms. We reserve the right to accept or reject any order for any reason, including product availability, pricing errors, or suspected fraud.

Order Acceptance and Confirmation

Your order is an offer to purchase, not a binding contract, until we confirm acceptance. An order confirmation email does not constitute acceptance — acceptance occurs only when we process your payment and begin preparing your order for shipment.

Payment Terms and Security

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We accept payments via PayPal and major credit/debit cards, all processed through secure, PCI-compliant international payment gateways. We do not store full payment card information on our servers.

Customs, Duties & International Shipping

As orders are fulfilled and shipped internationally from China, shipments may be subject to customs processing, import duties, taxes, or other fees imposed by U.S. customs authorities upon arrival. Any such charges are the responsibility of the customer and are not included in the product price or shipping fee shown at checkout, unless explicitly stated otherwise. Delivery timelines may also be affected by customs clearance procedures beyond our control.

All content on this website — including text, graphics, logos, icons, images, video, software, and data compilations — is the exclusive property of Dongguan Shenochi Industry Co., Ltd. or its content suppliers and is protected by United States, Chinese, and international copyright, trademark, and other intellectual property laws.

• Copyright Protection: Content may not be reproduced, distributed, modified, or exploited without our prior written consent
• Trademark Rights: All marks and trade names displayed on the website belong to Dongguan Shenochi Industry Co., Ltd. or their respective owners; no license to use them is granted
• Limited Usage License: We grant a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use only — reselling, data mining, or commercial exploitation is not permitted

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity occurring under your account. Please contact us immediately if you notice any unauthorized use or security breach.

Account Requirements

• Provide accurate, current, and complete information when registering
• Be at least 18 years old, or the age of majority in your jurisdiction
• Use a strong, unique password and keep it confidential
• Notify us immediately of any unauthorized use or suspected breach

We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms, fraudulent activity, or failure to comply with applicable laws.

To the fullest extent permitted by law, Dongguan Shenochi Industry Co., Ltd., its affiliates, officers, employees, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services, including delays attributable to international logistics or customs processing.

Our total liability for all claims relating to these Terms shall not exceed the greater of the amount you paid us in the preceding 12 months or one hundred U.S. dollars ($100). The website and all products and services are provided "as is" and "as available," without warranties of any kind, express or implied.

You agree to indemnify, defend, and hold harmless Dongguan Shenochi Industry Co., Ltd., its affiliates, officers, employees, and suppliers from any claims, liabilities, damages, or costs (including reasonable attorneys' fees) arising from your violation of these Terms, misuse of the website, or violation of any law or third-party right. This obligation survives termination of these Terms and your use of the website.

We reserve the right to terminate or suspend your access to the website at any time, with or without notice, for breach of these Terms, suspected fraud, or violation of applicable laws. Provisions that by their nature should survive termination — including ownership, warranty disclaimers, indemnity, and limitations of liability — will remain in effect. You may also stop using the website at any time and delete your account, if applicable.

We encourage you to contact us first at support@proskateperformance.com to attempt to resolve any dispute informally — many issues can be resolved quickly through direct communication. As we primarily serve customers located in the United States, any dispute that cannot be resolved informally shall be governed by and construed in accordance with applicable U.S. federal law and, where relevant, the law of the state in which the customer resides, without regard to conflict of law principles.

Where permitted by applicable law, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, conducted remotely or online where reasonably practicable given the international location of our company.

We reserve the right to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to the new terms taking effect. Continuing to use the website after revisions become effective constitutes your agreement to the revised terms.